How Chatbots Help In Driving Sales For Automotives

Chatbots are helping almost every industry with their amazing features and user engagement abilities. Most benefited are ecommerce, insurance, banking and now a new addition these days is the automotive sector. The businesses from automotive sector are hiring professionals for Chatbot development services worldwide to get a Chatbot developed for their website. Chatbots are helping in presales department with following tasks – 

Car Details and brochures – when customers visit the website, the chat bots interact with the users and ask them about the type of vehicle they are looking for and show them a list of cars in the inventory and makes it easy for them to select one by providing information about cars desired and also provide e-brochures. 

Booking test drive – This feature is saving so much time for the consumers just with the help of Chatbots for business. Chatbots capture the time and date from the user to check availability of time for test drive and book it for them and send update to the backend. 

Financial tools – Companies hire Chatbot developers to get a Chatbot that help the users calculate Loan EMI, and check eligibility for auto loan for users. Users love it since they don’t have to look elsewhere for such tools. 

Offers and promotions – Chatbot development team connect chatbots well with the website so it can display all the promotions and offers to the users like a human agent doing the marketing for the vehicles, and motivate users to look through the cars. 

That’s not the end of it. Gaining customers is easy but gaining loyal customers is tricky. Chatbots help you get loyal customers by extending assistance to post sales also in the following ways – 

Service appointment Booking – Chatbots are assisting users to book service appointment in the most hassle free manner. Now the customers don’t have to spend long time waiting on calls for booking service appointment, all they do is launch the website or iphone or android mobile application and connect with Chatbot who would should the users open time slots and book an appointment for them. 

Reminding about Insurance and service – Chatbots are sending reminders to the users automatically about their insurance payment and renewal, and also if there a service due on their vehicle. And also proactively assist them in booking the appointment or show them insurance renewal rates from different insurance companies. 

Roadside assistance – this is most crucial time since an emergency on the road is already too disturbing and users require urgent assistance, an ambulance, a tow truck, or a service man to fix a flat tire. All of it is taken care by chatbots, when the customers contact the business through chatbots, all of it is done in the backend automatically. 

To know more visit at http://www.imfaceplate.com/Naresh_Chauhan/considerations-during-development-of-an-ecommerce-website

Questions To Ask Before Hiring Web Development Company

As complex the task of web development is, finding the best web development company is equally challenging. There are many promises and commitments that companies make which confuse the service seeker even more than they already are. Here are certain things businesses can ask for making website design and development process easier.

Examples of previous work – This is very important to see previous work the web development agency had done since that is a mirror of their quality of work. 

Experience of work – It is important to know how experienced the team leads are since they are the ones driving the software development life cycle for your website.

Importance of UI and UX for them – It is important to know what they feel about UX because that would ultimately affect the quality of webpage 

Technology selection – Technology plays an important because not all technologies support latest features. Look at the websites they have made using different technologies so you could use and see what you find best per your needs.

 

Responsive website also – ask them if responsive web design is a part of the website development package. Ideally responsive package is included in the package if the agency is designing your website and developing it too. You might to talk about having a responsive layout if you are only getting the website developed and not designed.

CMS or custom website – Ask them or tell them if you want one or the other. They should guide you with what should be better for your business needs. If you want more customized features now in future, then get custom web development otherwise CMS is good to begin with.

Design process – Ask them what their design process is. What all they would provide in the website designs, would they include mobile web designs or responsive web designs or only desktop version designs?

Communication and tracking – communication is very important for transparency. A good website design and development company should keep you in loop and provide you progress updates at each milestone so you are on the same page as the company.

Pricing and maintenance – the air around pricing terms and conditions should be made clear before even beginning the design and development process. There should be no turbulence in the middle of development life cycle. And since www is changing every day, the maintenance should be your own responsibility. When you buy a car, for example, you pay for services and oil from your pocket and not from the manufacturer.

To know more visit at http://www.imfaceplate.com/Naresh_Chauhan/reasons-why-chatbots-are-overpowering-mobile-apps

Ingredients of Great Ecommerce Solutions

Ecommerce is trending hot these days. Startup businesses are launching their e-stores even before they have their retail stores set up. Ecommerce is easier and more effective for these indie-brands. Businesses are deciding to hire web development company for getting an all-in-one ecommerce solution for improving their operations and managing inventory more efficiently. Ecommerce solution not only comprise of a website but much more than just a website. The latest trending in ecommerce solutions are – 

Creative ecommerce web design – ecommerce design is different than any other type of website because of the features and functionality it contains. Ecommerce websites are all about selling and purchasing goods and services, so it becomes essential that the website design doesn’t overpower the product being traded.

Ecommerce web development – once the creative design of the website is finalized, the Website design and development team codes a stable backend for the website. The functionality of the ecommerce website should be coded so the front end and the back end of the website work in sync and the users get great experience while using the website.

Go Responsive – Responsive web design is the one feature that is not a choice anymore. With mobile users increasing exponentially every day, it becomes a must to address and reach mobile users since they are big in number. With the rise in Mcommerce, the website while designing and development should be optimized to have responsive layout when the website is viewed on different devices of different screen sizes.

Include the digital agents – the bots – hire Chatbot Development Company to get an interactive Chatbot for the ecommerce website who can address the user queries and assist them in purchasing products. There would not be any chance where the users would leave the website because they could not find a product or they had a query they couldn’t find in FAQs. Enhance customer engagement with digital agents who are available at their service 24X7

Secure transactions with blockchain – Blockchain application development has taken every industry by the storm. Users by default would trust doing business with an ecommerce company if the financial transactions are happening via blockchain technology. Hire blockchain developers to get blockchain integrated with the ecommerce website to ensure faster and protected transactions.

Go Mobile with Apps – Much of website features, we should not forget the most important element of an ecommerce solution. Businesses should indulge in iPhone and androidmobile app development to get a mobile app for the ecommerce website to reach the mobile users globally. Mobile apps are a must if fruitful profits are desired from an ecommerce business.

To conclude, only thing needs to be said. An ecommerce solution is not just about a standalone website. It has other components that stack up together to make a great ecommerce solution.

To know more visit at https://webdevelpomentdigitalmarketing.wordpress.com/2018/06/07/digital-agents-helping-businesses-with-customer-service/

How Chatbots Are Improving Ecommerce Website

Chatbot are improving the customer experience for ecommerce websites and hence improving their performances. Chatbots are helping the ecommerce industry with their contribution not limited to just what FAQs do, chatbots do a lot more. Businesses are using Chatbot development services worldwide to get chatbots for their ecommerce solutions or even get a messenger Chatbot to sell products or services online. Here is how chatbots are making their valuable contributions - 

Providing shipping updates – once the order is complete the Chatbot can help the businesses by sending shipping updates to the users. Messenger chatbots can be integrated with the backend so they have access to order information and can send messages to the users about progress of shipment of order packages. This doesn’t just help the customers to be updated, but even the businesses are winning customers’ confidence and loyalty. With such good experience, the customers are bound to return for future purchases. 

Cross-selling and up selling – the Chatbots for ecommerce are made intelligent these days. The bots are programmed to capture the user behavior and browsing and purchase history and give suggestions based on this. This way the users tend to see things that may want to buy, and end up actually buying even if their intention was not to purchase that item when they visited the website. The users also feel connected with the bot and the business because they feel the business knows about their choices. 

Finding products – When the users visit the ecommerce website, there should not be a situation where the customer has to leave the website because the user was not able to find product or information they were trying to look for on the website. Chat bots have changed the way users search for products on websites. They don’t like to type and search and search from the search bar the top; they interact with chatbots and have chatbots look for products for them. 

For getting a great Chatbot for their ecommerce website, businesses should hire chatbots developers who would work closely with them to understand what the purpose of chatbots would be and provide a great and efficient Chatbot for business. 

To know more https://webdevelpomentdigitalmarketing.wordpress.com/2018/06/02/reasons-to-have-a-chatbot-on-website/

Challenges in Ecommerce Addressed By Blockchain Development

With a tremendous growth in the ecommerce sector, more and more users are involving in online shopping and share every sensitive data on the internet while making a purchase. To name a few – Credit/Debit card details, billing addresses, personal information etc. The hackers can use this information and misuse as they please. Although, most of the ecommerce solutions are secure and encrypted, they aren’t fraud proof. The shortcomings in ecommerce include –

Frauds: The problem that rules the list is counterfeit products and transactions due to difficulty in regulating and selecting vendors and products or even when the connection is not secure. This damages the brand image.

Trust: There are users round the globe that make purchases and sales online every day. They do all they can to use trusted payment gateways for monetary transactions but there is always possibility of information leak and this can cost big to the consumer. If the businesses are using third party payment gateways, then businesses and consumers have to pay an extra charge for the secure transactions.

Slow Transactions: When doing funds transfers, or initiating a bank payment, it usually takes 2-3 business days for it to go through and which ultimately delays everything that depends on these transactions.

These simple to explain problems are actually a lot bigger than their explanation. But as they say every lock comes with a key, the key to solving these issues is Blockchain application development. Blockchain is detangling all the tangles that come in way of a secure and smooth transaction. Blockchain ensures –

Cheaper transactions: because of the “Smart Contracts” the complexity and cost of transactions over the internet between two parties has become very low. The smart contracts are actually software programs which execute contract agreement between sender and receiver.

Faster transactions: No more waiting for days for transaction approval and get things moving. All the information like shipping information, delivery information etc is all saved in the smart contracts. This information thus is made visible to respective vital data visible to others hence lowering the chances of any disputes, delays and disorganization of the transaction and hence results in speedy transaction process.

Transparent transactions: Blockchains contain the history of every transaction in it. Regardless of where the product is, how many times the product was repurchased, Blockchains store everything. This eliminates possibility of any fraud and keeps information of every transaction transparent for both parties.

With the features that it has, and value that it adds to the websites, custom ecommerce website development companies are integrating blockchain into their solutions for taking care of sensitive financial information of consumers and businesses.

To know more, visit at - https://medium.com/@priyakhanna2110/remember-the-time-when-mobile-apps-were-introduced-the-disrupt-it-created-in-the-it-industry-swept-6fc857a4456f

Chatbots Are The New Mobile Apps

 

Your favorite is everyone’s favorite too; yes we are talking about Chatbots. Everyone out there is tired of mobile apps since it has gone too monotonous, downloading from app store and try to explore on how to use it. Moreover the messenger apps are stealing away the time and attention of users from other apps. Which is why we say the new name of apps is Chatbots? The more people chat, more they get involved in the conversation and that’s what the core idea behind chatbots for business. Even the iphone and android application development companies are facing the heat that chatbots are creating. Following are the reasons we can testify what we said above.

Easy Installation of chatbots – Chatbots installation is as simple as searching for the bot on messaging app and start the conversation. This means, there is no installation for the users to do to access a Chatbot. Only installation required is at the Chatbot developer level for the users to access the Chatbot. On the other hand mobile apps installation and first time setup can be time consuming. 

Easy to distribute and share – Its difficult to are a mobile application with your friends. You tell them the name, they look for the app and chances are that if your friend is not using the same phone or OS as you are, they may never find the app in their respective app store. Chatbots for ecommerce are easy to share with friends. All that has to be done is share the Chatbot via a messaging app with your friends and boom; they have access to Chatbot too. No setting up the Chatbot, not hassle of downloading the app, nothing. They are ready to use instantly.

Good Apps are expensive to build – if you want to develop an app that has some fancy features, there is a good probability of it costing you a fortune. Chatbots development services are on the hand lot cheaper with more assurance of it being successful within consumers as compared to mobile apps. Your business can be available on messaging platforms with agents talking to your consumers without charging you any price for the service. They are your digital employees.

Consumers tired of apps – leave everyone, just think about how many apps you downloaded in the last week or last month? The answer is probably 1 or 2, or maybe none. You may have spoken to new people in the last week or month. Yes that explains why chatbots are catching all the hype. Chatbots are like speaking to someone new over messaging apps. Consumers are tired of mobile apps, downloading them and setting them up. They find chatbots convenient instead.

Bot development is faster – Mobile application development is a lengthy process. On the contrary, a Chatbot development company India may take bare minimum time to develop a Chatbot for your business, and have it up and running and costing you way less than you would invest in a mobile application development. 

 To know more please visit  at: https://www.netsetsoftware.com

6 Questions Before You Hire Chatbot Developers For Your Chatbot

Chatbots are taking over every consumer facing industry and this hype is getting the business owners think towards developing chatbots for their businesses for better user engagement and enhanced customer experience. But since this is a newer technology, most one of you business owners are having a hard time short listing Chatbot development agencies that would deliver as much as they are promising since all the agencies seem to make similar promises.

In all this chaos and to deal with this, we are listing down some question that you may ask your Chatbot development company and will help you decide that one company you would trust for your own Chatbot.

1. Can they share links to previous chatbots they have built?

This may sound a very simple question but the main proof of their work and reliability lies in the answer to this question. Any good Chatbot development company wouldn’t be reluctant in sharing such information because if they are good with their work, they would be happy to share samples of their previous work and even share contact information of their previous clients so you could hear about their work from their clients.

2. Do they have knowledge on writing bot conversations?

Chatbots are not like regular FAQ text or short sentences that can be written by anyone. Chatbots are much more than that. It’s an art of writing sentences in a way that each question links the users to the next part of the story. The idea is that the users should have a seamless conversation with the chatbots, sometimes not even realizing that they are not talking to a human. Chatbots are the fine line between giving too much information and not giving enough information.

3. Who will write content for chatbots?

This is one important question to ask to make you and the Chatbot developers be on the same page in terms of expectation to write content for the chatbots. The content to be displayed, the options on the chat screen, the question in natural language, etc. should be written in form of a connected and linked conversation. A good company providing Chatbot development services should do that for you and have you proofread to make sure the content is looking good.

4. What if Chatbot stops working?

This is very crucial because some agencies wash their hands off of you once they deploy your Chatbot. Or sometimes it is written in the agreement that there would be no support once chatbots are deployed. Chatbots need regular updating to the content and questions and a good company should provide your support after deployment for a nominal fee. 

5. Are they using any other services to create your Chatbot?

Just like wordpress for websites and there are “wordpress” for chat bots too. It is crucial to know if they are using such services or developing the entire Chatbot themselves. Answer to this question would clear out how much you should be actually paying for having Chatbot developed. Usually the ones that created from third party services would result in a compromised user experience and should not cost you much. The companies often do not tell you about using a third party service and charge you a big amount. You have to look for yourself and be aware of such agencies. 

6. Who is the owner of the Chatbot?

You and only you are the owner of your Chatbot. A good custom development company should proactively tell you about you having your Chatbot’s ownership.

There is a lot of competition in terms of Chatbot development services and there are many agencies trying to win your trust so you do business with them. The questions above would take you a step closer to your decision to hire Chatbot developers.

To know more, Visit - https://www.netsetsoftware.com/